The improvement guide a practical approach to enhancing organizational performance
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinati...
| Main Authors: | , , , |
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| Format: | eBook |
| Language: | English |
| Published: |
San Francisco
Jossey-Bass
2009
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| Edition: | Second edition |
| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications |
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| Physical Description: | xxi, 490 pages illustrations |
| ISBN: | 9780470430880 6612113146 9781282113145 0470430885 1282113143 9786612113147 |