The Human Touch Personal skills for professional success
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coach...
Main Author: | |
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Other Authors: | , |
Format: | eBook |
Language: | English |
Published: |
Swindon
BCS Learning & Development Ltd.
2012
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving |
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Physical Description: | 256 pages |
ISBN: | 9781780171395 9781628702552 9781780171371 1780171390 1780171374 |