The 10 laws of trust building the bonds that make a business great

In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best...

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Bibliographic Details
Main Author: Peterson, Joel
Format: eBook
Language:English
Published: New York, NY AMACOM, a division of American Management Association 2016
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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505 0 |a Includes bibliographical references and index 
505 0 |a Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict: -- Law #8: Show humility -- Law #9: Strive for win-win negotiations -- Law #10: Proceed with care -- Restoring trust -- Acknowledgments -- Index 
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520 |a In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering."