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|a 9781780174815
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|a 1780174810
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|a HD30.4
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|a Technical training management
|b commercial skills aligned to the provision of successful training outcomes
|c CEdMA Europe
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|a [Swindon, FA, UK]
|b [BCS, The Chartered Institute for IT]
|c 2019
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|a 1 online resource
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|a Information technology / Study and teaching (Continuing education)
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|a BUSINESS & ECONOMICS / Management Science / bisacsh
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|a Business strategy / bicssc
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|a Industrial or vocational training / thema
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|a Business strategy / thema
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|a Business & Management / thema
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|a BUSINESS & ECONOMICS / Management / bisacsh
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|a Management decision making / bicssc
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|a Business & management / bicssc
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|a Executives / Training of / fast
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|a Industrial or vocational training / bicssc
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|a BUSINESS & ECONOMICS / Industrial Management / bisacsh
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|a Technologie de l'information / Étude et enseignement (Éducation permanente)
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|a Executives / Training of / http://id.loc.gov/authorities/subjects/sh85046310
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|a Computer Education Management Association
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|a eng
|2 ISO 639-2
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|b OREILLY
|a O'Reilly
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|a With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success
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