Technical training management commercial skills aligned to the provision of successful training outcomes
With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver res...
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| Format: | eBook |
| Language: | English |
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[Swindon, FA, UK]
[BCS, The Chartered Institute for IT]
2019
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success |
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| Physical Description: | 1 online resource |
| ISBN: | 9781780174815 1780174810 9781780174822 |