Strategic database marketing

Providing the most current marketing theories and strategies for 15 years--now updated to cover digital platforms so you can expand your reach even further! Retaining all the advice, tips, tactics, and strategies that has made it the go-to resource for marketers who take their craft seriously, Strat...

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Bibliographic Details
Main Author: Hughes, Arthur Middleton
Format: eBook
Language:English
Published: New York McGraw-Hill 2012
Edition:4th ed
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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505 0 |a Includes bibliographical references and index 
505 0 |a Cover Page -- Strategic Database Marketing -- Copyright Page -- Dedication -- Contents -- Acknowledgments -- 1 How Database Marketing Has Changed -- 2 The "Vision Thing" -- 3 Lifetime Value: The Way to Measure Marketing Programs -- 4 Customer and Subscriber Acquisition -- 5 Building Profits with Recency, Frequency, and Monetary Analysis -- 6 From Catalogs to Amazon -- 7 Loyalty and Retention -- 8 Making Each Communication an Adventure -- 9 Listening to Customers -- 10 Customer Segmentation -- 11 Transactions, Triggers, and Web Sites -- 12 Campaign Performance Measurement 
505 0 |a 13 Analytics and Modeling -- 14 Testing and Control Groups -- 15 Social and Mobile Marketing -- 16 How Often Should You Communicate? -- 17 Building Retail Store Traffic -- 18 Financial Services -- 19 Business-to-Business Database Marketing -- 20 Why Databases Fail -- 21 Outsourcing -- 22 The Future of Database Marketing -- 23 A Farewell to the Reader -- Glossary -- Index -- Footnotes -- Chapter 7 -- Chapter 8 -- Chapter 11 -- Chapter 14 -- Chapter 16 -- Chapter 17 
653 |a Database marketing / Planning 
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520 |a Providing the most current marketing theories and strategies for 15 years--now updated to cover digital platforms so you can expand your reach even further! Retaining all the advice, tips, tactics, and strategies that has made it the go-to resource for marketers who take their craft seriously, Strategic Database Marketing now shows how to use marketing metrics, measure them, and predict the most profitable courses of action on Google, e-mail, smart phones, social media, and other websites. Arthur M. Hughes , founder and Vice President of The Database Marketing Institute, Ltd, has been designing and maintaining marketing databases for Fortune 500 companies and others for the past 30 years