Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

This text fills the need for a service-based approach; explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. --

Bibliographic Details
Main Author: George, Michael L.
Format: eBook
Language:English
Published: New York McGraw-Hill 2003
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:This text fills the need for a service-based approach; explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. --
Item Description:Includes index
Physical Description:xiv, 386 pages illustrations
ISBN:9781280230141
9786610230143
0071418210
9780071418218
1280230142
0071436359
9780071436359