Improving performance how to manage the white space on the organization chart

"Filled with updated material on performance management systems, organization design, and more, this second edition of Improving Performance offers practical guidance and an integrated framework for achieving competitive advantage by learning how to manage organizations, processes, and jobs eff...

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Bibliographic Details
Main Author: Rummler, Geary A.
Other Authors: Brache, Alan P.
Format: eBook
Language:English
Published: San Francisco, Calif. Jossey-Bass 1995
Edition:2nd ed
Series:Jossey-Bass management series
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a Improving performance  |b how to manage the white space on the organization chart  |c Geary A. Rummler, Alan P. Brache 
250 |a 2nd ed 
260 |a San Francisco, Calif.  |b Jossey-Bass  |c 1995 
300 |a 1 online resource 
505 0 |a Includes bibliographical references and index 
505 0 |a Introduction: The challenges facing American business -- pt. 1. A framework for improving performance. Viewing organizations as systems -- Three levels of performance: organization, process, and job/performer -- pt. 2. Exploring the three levels of performance. The organization level of performance -- The process level of performance -- The job/performer level of performance -- pt. 3. Applying the three levels of performance. Linking performance to strategy -- Moving from annual programs to sustained performance improvement -- Diagnosing and improving performance: a case study -- Redesigning processes -- Overcoming the seven deadly sins of process improvement -- Measuring performance and designing a performance management system -- Managing processes and organizations as systems -- Designing an organization structure that works -- Creating a performance-based human resource development function -- Developing an action plan for performance improvement 
653 |a Productivité 
653 |a Management Styles & Communication 
653 |a Organizational effectiveness / http://id.loc.gov/authorities/subjects/sh85095526 
653 |a Organizational effectiveness / fast 
653 |a Organisatorisches Lernen / gnd / http://d-nb.info/gnd/4198012-8 
653 |a Business & Economics 
653 |a Management 
653 |a Performance / http://id.loc.gov/authorities/subjects/sh85099805 
653 |a Effectiviteit / gtt 
653 |a Performance technology / http://id.loc.gov/authorities/subjects/sh90002026 
653 |a Performance / fast 
653 |a Task Performance and Analysis 
653 |a Rendement au travail 
653 |a Prestatiebeoordeling / gtt 
653 |a Industrial productivity / http://id.loc.gov/authorities/subjects/sh85065915 
653 |a Industrial productivity / fast 
653 |a Efficacité organisationnelle 
700 1 |a Brache, Alan P. 
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520 |a "Filled with updated material on performance management systems, organization design, and more, this second edition of Improving Performance offers practical guidance and an integrated framework for achieving competitive advantage by learning how to manage organizations, processes, and jobs effectively. With multiple charts, checklists, hands-on tools, and case studies, Rummler and Brache document how they have implemented this Performance Improvement and Management methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank." "Through illustrative examples from organizations including AT & T, GTE, Ford, and Motorola, the authors show how their Process Management approach can: forge a stronger link between strategy and process redesign; install a top-to-bottom measurement system that provides a foundation for continuous improvement and growth; overcome the common pitfalls in process redesign efforts; implement the significant changes that result from Process Improvement projects; and develop a customer-focused, participative, low-conflict, accountability-based culture."--Jacket