How to measure the effectiveness of HR communication

This Element is an excerpt from The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance (9780137061433) by Alison Davis and Jane Shannon. Available in print and digital formats. A simple, practical, easy-to-adapt model for measuring HR communications-so you can...

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Bibliographic Details
Main Author: Davis, Alison
Other Authors: Shannon, Jane
Format: eBook
Language:English
Published: [Upper Saddle River, N.J.] [FTPress Delivers] ©20
Series:FT Press Delivers elements
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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505 0 |a Cover -- How to Measure the Effectiveness of HR Communication -- Defining Effectiveness -- Survey Essentials -- 1. Create Focus -- 2. Choose the Best Method -- 3. Ask Good Questions -- (Bad) Example: Survey Fatigue -- 4. Get Buy-in and Participation -- 5. Conduct the Survey -- Delivering the Survey -- 6. Analyze and Report on the Results -- 7. Communicate and Take Action -- Checklist for Measuring Communication Effectiveness 
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520 |a This Element is an excerpt from The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance (9780137061433) by Alison Davis and Jane Shannon. Available in print and digital formats. A simple, practical, easy-to-adapt model for measuring HR communications-so you can make sure it works and improve it! The most dangerous assumption you can make about communication? Just because you've sent a message, employees have received it, understood it, bought into it, and acted on it. There's only one way to know your communication has been effective: Measure its effectiveness. It needn't be difficult. We'll show you a simple model-and how to apply it