How to manage conflict in the organization
Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spo...
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| Format: | eBook |
| Language: | English |
| Published: |
[New York?]
American Management Association
2006
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| Edition: | 2nd ed |
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spot potential interpersonal conflicts-and defuse them before they flare up. Youĺl understand how, when, where and why to apply the five favored conflict-resolution approaches, and youĺl develop the insight and intuition you need to make them work. This book will give you the skills to transform con |
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| Physical Description: | xviii, 176 pages illustrations |
| ISBN: | 9780761215165 1283688735 0761215166 |