Emotionally intelligent design rethinking how we create products

"As technology becomes deeply integrated into every aspect of our lives, we've begun to expect more emotionally intelligent interactions. But smartphones don't know if we're having a bad day, and cars couldn't care less about compassion. Technology is developing more IQ, but...

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Bibliographic Details
Main Author: Pavliscak, Pamela
Format: eBook
Language:English
Published: Sebastopol, CA O'Reilly Media 2018
Edition:First edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:"As technology becomes deeply integrated into every aspect of our lives, we've begun to expect more emotionally intelligent interactions. But smartphones don't know if we're having a bad day, and cars couldn't care less about compassion. Technology is developing more IQ, but it still lacks EQ. In this book, Pamela Pavliscak--design researcher and advisor to Fortune 500 companies--explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being."--Publisher's description
Physical Description:1 online resource illustrations (some color)
ISBN:1491953098
1491953144
9781491953099
9781491953112
149195311X