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210123 ||| eng |
| 020 |
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|a 9780071504393
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| 050 |
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4 |
|a HM1106
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| 100 |
1 |
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|a Brinkman, Rick
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| 245 |
0 |
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|a Dealing with people you can't stand
|b how to bring out the best in people at their worst
|c Rick Brinkman, Rick Kirschner
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| 250 |
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|a Rev. and updated ed
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| 260 |
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|a New York
|b McGraw-Hill
|c 2002
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| 300 |
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|a xix, 229 pages
|b illustrations
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| 505 |
0 |
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|a The 10 most unwanted list -- The lens of understanding -- The road to Hell is paved with good intentions -- From conflict to cooperation -- Listen to understand -- Reach a deeper understanding -- Speak to be understood -- Get what you project and expect -- The tank -- The sniper -- The know-it-all -- The think-they-know-it-all -- The grenade -- The yes person -- The maybe person -- The nothing person -- The no person -- The whiner -- What if people can't stand you? -- Communication and the challenge of technology -- The eight ounces of prevention in phone communication -- The eight ounces of prevention in e-mail communication
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| 653 |
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|a Psychology, Industrial
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| 653 |
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|a Interpersonal communication / blmlsh
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| 653 |
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|a Psychologie du travail
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| 653 |
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|a Psychology, Industrial / fast
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| 653 |
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|a Interpersonal communication / http://id.loc.gov/authorities/subjects/sh85067481
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| 653 |
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|a Interpersonal relations / http://id.loc.gov/authorities/subjects/sh85067484
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| 653 |
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|a Interpersonal relations / fast
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| 653 |
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|a Interpersonal Relations
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| 653 |
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|a Interpersonal communication / fast
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| 653 |
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|a Psychology, Industrial / http://id.loc.gov/authorities/subjects/sh85108476
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| 653 |
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|a Psychology, Industrial / blmlsh
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| 653 |
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|a Communication interpersonnelle
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| 653 |
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|a Interpersonal relations / blmlsh
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| 700 |
1 |
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|a Kirschner, Rick
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| 041 |
0 |
7 |
|a eng
|2 ISO 639-2
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| 989 |
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|b OREILLY
|a O'Reilly
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| 500 |
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|a Title from resource description page (viewed May 13, 2009)
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| 776 |
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|z 0071379444
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| 776 |
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|z 9780071504393
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| 776 |
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|z 0071504397
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| 776 |
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|z 9780071379441
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| 856 |
4 |
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|u https://learning.oreilly.com/library/view/~/9780071379441/?ar
|x Verlag
|3 Volltext
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| 082 |
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|a 384
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| 082 |
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|a 158.2
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| 082 |
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|a 302
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| 082 |
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|a 150
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| 520 |
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|a Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type
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