MPG.eBooks - Description: Dealing with people you can't stand

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Dealing with people you can't stand how to bring out the best in people at their worst

Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type

Bibliographic Details
Main Author:	Brinkman, Rick
Other Authors:	Kirschner, Rick
Format:	eBook
Language:	English
Published:	New York McGraw-Hill 2002
Edition:	Rev. and updated ed
Subjects:	Communication Interpersonnelle Interpersonal Communication / Blmlsh Psychologie Du Travail Interpersonal Communication / Http://id.loc.gov/authorities/subjects/sh85067481 Psychology, Industrial / Fast Psychology, Industrial Interpersonal Relations / Blmlsh Interpersonal Relations / Http://id.loc.gov/authorities/subjects/sh85067484 Interpersonal Relations Interpersonal Relations / Fast Psychology, Industrial / Http://id.loc.gov/authorities/subjects/sh85108476 Interpersonal Communication / Fast Psychology, Industrial / Blmlsh
Online Access:	https://learning.oreilly.com/library/view/~/978007...
Collection:	O'Reilly - Collection details see MPG.ReNa

Description
Summary:	Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type
Item Description:	Title from resource description page (viewed May 13, 2009)
Physical Description:	xix, 229 pages illustrations
ISBN:	9780071504393