Dealing with people you can't stand how to bring out the best in people at their worst

Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type

Bibliographic Details
Main Author: Brinkman, Rick
Other Authors: Kirschner, Rick
Format: eBook
Language:English
Published: New York McGraw-Hill 2002
Edition:Rev. and updated ed
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type
Item Description:Title from resource description page (viewed May 13, 2009)
Physical Description:xix, 229 pages illustrations
ISBN:9780071504393