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Customer experience for dummies

You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers

Bibliographic Details
Main Authors: Barnes, Roy, Kelleher, Bob (Author)
Format: eBook
Language:English
Published: Hoboken, New Jersey Wiley 2015
Series:For dummies
Subjects:
Service à La Clientèle
Customer Services / Http://id.loc.gov/authorities/subjects/sh85034965
Consommateurs / Satisfaction
Customer Relations / Management / Http://id.loc.gov/authorities/subjects/sh2007005453
Consumer Satisfaction / Http://id.loc.gov/authorities/subjects/sh85031490
Customer Relations / Management / Fast
Consumer Satisfaction / Fast
Customer Services / Fast
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers
Item Description:"Making everything easier!"--Cover. - Includes index
Physical Description:364 pages illustrations
ISBN:1118756215
9781118756041
1118756045
9781118756218

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