MPG.eBooks - Description: 5 star service

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Bibliographic Details
Main Author:	Heppell, Michael
Format:	eBook
Language:	English
Published:	Harlow, United Kingdom Pearson Education 2013
Edition:	Second edition
Subjects:	Service à La Clientèle / Gestion Consommateurs / Satisfaction Consumer Satisfaction / Http://id.loc.gov/authorities/subjects/sh85031490 Customer Services / Management Consumer Satisfaction / Fast Customer Services / Management / Fast
Online Access:	https://learning.oreilly.com/library/view/~/978027...
Collection:	O'Reilly - Collection details see MPG.ReNa

Description
Physical Description:	1 volume illustrations