Compete by meeting unmet needs how Zipcar rethought the car rental business
"This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Today's most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business"--Resource description page
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Format: | eBook |
Language: | English |
Published: |
Upper Saddle River, N.J.
Pearson Education Pub. as FTPress Delivers
2010
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Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | "This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Today's most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business"--Resource description page |
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Physical Description: | [8] pages |
ISBN: | 9780132138505 |