Communication Rx transforming healthcare through relationship-centered communicaiton
Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....
| Other Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
New York
McGraw-Hill Audio
2017
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. In this practical--and potentially life-saving--volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating across hierarchy. The book also describes healthier communication throughout the industry |
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| Physical Description: | 7 hr., 52 min. |
| ISBN: | 9781260019766 |