Communication Rx transforming healthcare through relationship-centered communicaiton

Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

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Bibliographic Details
Other Authors: Chou, Calvin L. (Editor), Cooley, Laura (Editor)
Format: eBook
Language:English
Published: New York McGraw-Hill Audio 2017
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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520 |a Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. In this practical--and potentially life-saving--volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating across hierarchy. The book also describes healthier communication throughout the industry