Advanced case management with IBM Case Manager

"This IBM Redbooks publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case...

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Bibliographic Details
Main Author: Zhu, Wei-Dong Jackie
Format: eBook
Language:English
Published: Poughkeepsie, NY IMB Corp., International Technical Support Organization] 2014
Edition:4th ed
Series:IBM redbooks
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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520 |a "This IBM Redbooks publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case management solution with IBM Case Manager and integrate that solution with external products and components. This book is intended to provide IT architects and IT specialists with the high-level concepts of case management and the capabilities of IBM Case Manager. It also serves as a practical guide for IT professionals who are responsible for designing, building, customizing, and deploying IBM Case Manager solutions."--