Change or die the business process improvement manual

"This book employs the authors' ENGAGE methodology, which was developed from empirical research and bolstered by the results of actual client experience from hundreds of hours of facilitated workshop and multiple Business Process Improvement (BPI) activities to transition strategy to opera...

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Bibliographic Details
Main Author: Attong, Maxine
Other Authors: Metz, Terrence
Format: eBook
Language:English
Published: Boca Raton, FL CRC Press 2013
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:"This book employs the authors' ENGAGE methodology, which was developed from empirical research and bolstered by the results of actual client experience from hundreds of hours of facilitated workshop and multiple Business Process Improvement (BPI) activities to transition strategy to operations"--Provided by publisher
Physical Description:xxxii, 346 pages illustrations
ISBN:1466575832
9781466575837
1466575824
9781466512528
1466512520
9781466575820