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| 008 |
210123 ||| eng |
| 050 |
|
4 |
|a HF5415.5
|
| 100 |
1 |
|
|a Swift, Ronald S.
|
| 245 |
0 |
0 |
|a Accelerating customer relationships
|b using CRM and relationship technologies
|c Ronald S. Swift
|
| 260 |
|
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|a Upper Saddle River, NJ
|b Prentice Hall PTR
|c 2000
|
| 300 |
|
|
|a xxi, 480 pages
|b illustrations
|
| 505 |
0 |
|
|a Includes bibliographical references (pages 432-456) and index
|
| 653 |
|
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|a Marketing & Sales / hilcc
|
| 653 |
|
|
|a Customer relations / fast
|
| 653 |
|
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|a Customer relations / http://id.loc.gov/authorities/subjects/sh85034963
|
| 653 |
|
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|a Commerce / hilcc
|
| 653 |
|
|
|a Business & Economics / hilcc
|
| 041 |
0 |
7 |
|a eng
|2 ISO 639-2
|
| 989 |
|
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|b OREILLY
|a O'Reilly
|
| 776 |
|
|
|z 9780130889843
|
| 776 |
|
|
|z 0130889849
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/0130889849/?ar
|x Verlag
|3 Volltext
|
| 082 |
0 |
|
|a 330
|
| 082 |
0 |
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|a 381
|
| 082 |
0 |
|
|a 658.8/12
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| 082 |
0 |
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|a 658
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| 082 |
0 |
|
|a 658.812
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| 520 |
|
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|a Annotation
|