50 activities for developing counseling skills in managers

Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials. raining Objectives: Enable managers to concentrate on the personal views, feelings, and opinions of their staff Encourage person-centered rather than role-centere...

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Bibliographic Details
Main Author: Bailey, Roy Victor
Format: eBook
Language:English
Published: Amherst, MA HRD Press 2008
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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520 |a Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials. raining Objectives: Enable managers to concentrate on the personal views, feelings, and opinions of their staff Encourage person-centered rather than role-centered management Improve interpersonal skills Ensure that organizational goals are achieved. Activities: Provide complete coverage of the four stages of counseling: Rapport and relationship building Challenging problems Problem exploration and understanding Taking action