50 training activities for administrative, secretarial and support staff

This manual of activities is written for support staff - the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training. The book presents a wide range of activities and handouts to help...

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Bibliographic Details
Main Author: Sansom, Elizabeth
Other Authors: Newton, Christine
Format: eBook
Language:English
Published: Amherst, Mass. HRD Press 2007
Series:50 Activities
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:This manual of activities is written for support staff - the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training. The book presents a wide range of activities and handouts to help teach and apply the most critical competences for administrative, secretarial and support professionals. Titles include: Delivering Bad News, Getting My Point Across, Proud to Be Part of the Team and Getting Organized. It's all here ... the activity description, target group, objectives, number of par
Physical Description:x, 510 pages
ISBN:9781599969787