501 ways to roll out the red carpet for your customers easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression
This book is packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures. 501 Ways to Roll Out the Red Carpet fo...
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| Format: | eBook |
| Language: | English |
| Published: |
Wayne, NJ
The Career Press
2016
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | This book is packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures. 501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to: make "red-carpet service" a first and lasting impression; get your team "red-carpet ready"; inspire positive word-of-mouth by delivering wow; handle service recovery with style; employ creative marketing ideas and social media savvy. -- |
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| Item Description: | Includes index |
| Physical Description: | 1 volume illustrations |
| ISBN: | 9781632659750 |