The trouble with trust the dynamics of interpersonal trust building

The Trouble with Trust poses the question: if trust is considered to be important for successful cooperation, why don't high-trust work relationships predominate? Part of the explanation, the author argues, is that it is particularly difficult to build and maintain trust in work relations. This...

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Bibliographic Details
Main Author: Six, Frédérique
Format: eBook
Language:English
Published: Cheltenham, U.K Edward Elgar c2005
Subjects:
Online Access:
Collection: Edward Elgar eBook Archive - Collection details see MPG.ReNa
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520 |a The Trouble with Trust poses the question: if trust is considered to be important for successful cooperation, why don't high-trust work relationships predominate? Part of the explanation, the author argues, is that it is particularly difficult to build and maintain trust in work relations. This book addresses this problem by providing an in-depth, multi-level empirical analysis of the process by which trust builds up and breaks down in the interaction between people within organizations 
520 |a 1. Introduction -- 2. Foundations for a theory of trust building -- 3. Methodology -- 4. Creating a trust-enhancing organizational context -- 5. Building interpersonal trust -- 6. Dealing with trouble -- 7. Conclusions