The trouble with trust the dynamics of interpersonal trust building
The Trouble with Trust poses the question: if trust is considered to be important for successful cooperation, why don't high-trust work relationships predominate? Part of the explanation, the author argues, is that it is particularly difficult to build and maintain trust in work relations. This...
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| Format: | eBook |
| Language: | English |
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Cheltenham, U.K
Edward Elgar
c2005
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| Collection: | Edward Elgar eBook Archive - Collection details see MPG.ReNa |
| Summary: | The Trouble with Trust poses the question: if trust is considered to be important for successful cooperation, why don't high-trust work relationships predominate? Part of the explanation, the author argues, is that it is particularly difficult to build and maintain trust in work relations. This book addresses this problem by providing an in-depth, multi-level empirical analysis of the process by which trust builds up and breaks down in the interaction between people within organizations 1. Introduction -- 2. Foundations for a theory of trust building -- 3. Methodology -- 4. Creating a trust-enhancing organizational context -- 5. Building interpersonal trust -- 6. Dealing with trouble -- 7. Conclusions |
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| Physical Description: | xii, 195 p ill |
| ISBN: | 9781845426873 9781847206404 9781845422905 1845422902 |