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180415 ||| eng |
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|a 9789282105412
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| 245 |
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|a Marketing and Service Quality in Public Transport
|h Elektronische Ressource
|b Report of the Ninety-Second Round Table on Transport Economics Held in Paris on 5-6 December 1991
|c European Conference of Ministers of Transport
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| 246 |
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|a Marketing et qualité de service dans le transport public : Rapport de la quatre-vingt-douzième table ronde d'économie des transports tenue à Paris les 5-6 décembre 1991
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| 260 |
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|a Paris
|b OECD Publishing
|c 1993
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| 300 |
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|a 198 p
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| 653 |
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|a Transport
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| 710 |
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|a European Conference of Ministers of Transport
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| 041 |
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|a eng
|2 ISO 639-2
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| 989 |
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|b OECD
|a OECD Books and Papers
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| 490 |
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|a ECMT Round Tables
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| 028 |
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|a 10.1787/9789282105412-en
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| 856 |
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|a oecd-ilibrary.org
|u https://doi.org/10.1787/9789282105412-en
|x Verlag
|3 Volltext
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|a 380
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|a Faced with mounting deficits, public transport is in search of a new image. Above all, service quality must beadapted to customer needs. A whole range of possibilities exist to make public transport more appealing: more frequent and punctual service, better equipment, improved customer relations, electronic payment facilities and more convenient connections are just a few of these. Round Table 92 takes stock of what is happening throughout Europe in this area. By comparing the interesting developments, a new image of public transport is slowly taking shape
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