Sales Excellence Systematic Sales Management

This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This content-rich and thought-provoking book has a very unique positioning: It considers the sales performance of an organization at a very high, strategic...

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Bibliographic Details
Main Authors: Homburg, Christian, Schäfer, Heiko (Author), Schneider, Janna (Author)
Format: eBook
Language:English
Published: Berlin, Heidelberg Springer Berlin Heidelberg 2012, 2012
Edition:1st ed. 2012
Series:Management for Professionals
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Introduction
  • Sales Strategy - Setting the Fundamental Course
  • Sales Management - Designing Structures and Processes, Managing People and Living the Culture
  • Information Management as the Key to Professionalism in Sales
  • Customer Relationship Management - Staying on the Ball!