Relational Supply Contracts : Optimal Concessions in Return Policies for Continuous Quality Improvements

Supply relations are often governed by so-called relational contracts. These are informal agreements sustained by the value of future cooperation. Although relational contracts persist in practice, research on these types of contracts is only emerging in Operations and Supply Chain Management. This...

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Main Author: Höhn, Michaela Isabel
Corporate Author: SpringerLink (Online service)
Format: eBook
Published: Berlin, Heidelberg Springer Berlin Heidelberg 2010, 2010
Edition:1st ed. 2010
Series:Lecture Notes in Economics and Mathematical Systems
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Supplier Relationship Management at Volkswagen Group
  • Conclusion and Outlook