1 Table of Contents: “...Lean Brain – The Greatest Challenge of the Future -- On the Way to LBQ -- The Automatic Control...”

2 Table of Contents: “... and pirate metrics -- Get to know your audience -- Split testing can help us to improve our apps -- Keep...”

3 Table of Contents: “... -- Eliminating Waste with Lean -- Lean Production: The Toyota Production System and The Toyota Way -- Lean...”

4 “...While innovation can be defined in many ways, the author sees it as a process. It is not the sudden...”

5 Table of Contents: “... "Yes, but ... "; All Ideas Are Valid Until Invalidated Through Process, Not Just By Way of Someone...”

6 Table of Contents: “... -- Acknowledgments -- About the Authors -- Introduction -- 1. BASICS Lean Implementation Model-Check -- Check...”

7 Table of Contents: “... -- Understanding the "uh-oh" moment -- Tools for defusing a customer crisis -- Leaning into criticism -- Achieving...”

8 “... design can help your organization innovate to deliver great experiences, not just great products...”

9 Table of Contents: “... Can't Measure; Process Types That Drive the Demand Performance Structure; What Keeps the CEO and CFO Up...”

10 Table of Contents: “... Deliver a lean complaint -- 4 End with another positive statement -- 5 Consider your listener -- 6 Use...”

11 “...." But, in the age of the Web, you can know in hours whether your strategy's working....”

12 Table of Contents: “... Map can be used Wrong Approach: Bob chooses to share but not to prepare. Right Approach: Bob prepares...”

13 Table of Contents: “...> <p>Your Career Isn't Just a Job; It's an Adventure: Stay to Win</p> <p>Be Water</p> <p>Who Moved My...”

14 Table of Contents: “... ; ; 37- Managing Self Doubt After a Promotion ; Nihar Chhaya ; ; 38- Self as Leader ; Pamela McLean...”