MPG.eBooks - Description: The customer service survival kit

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Proven strategies for handling any customer crisis

Bibliographic Details
Main Author:	Gallagher, Richard S.
Format:	eBook
Language:	English
Published:	New York AMACOM American Management Association 2013
Subjects:	Business / Overdrive Service à La Clientèle Customer Services / Http://id.loc.gov/authorities/subjects/sh85034965 Business & Economics / Customer Relations / Bisacsh Customer Relations / Http://id.loc.gov/authorities/subjects/sh85034963 Nonfiction / Overdrive Customer Relations / Fast Customer Services / Fast
Online Access:	https://learning.oreilly.com/library/view/~/978081...
Collection:	O'Reilly - Collection details see MPG.ReNa

Description
Summary:	Proven strategies for handling any customer crisis
Physical Description:	1 online resource
ISBN:	0814431844 9780814431849