1 Table of Contents: “... in Mobile Phone Interviews -- Telephone surveys via landline and mobile phones: mode effects and response...”

2 “... be measured using case studies on urban community interfaces and Internet telephones....”

3 Table of Contents: “... Method; Self-Completion Surveys; In-Person Interviews; Telephone Surveys; Computer-Assisted Telephone...”

4 “...If you've heard about Skype--and who hasn't with all the recent media attention devoted to internet...”