Techniques and Sample Outputs that Drive Business Excellence
Many organizations are looking for that magic tool or methodology that will suddenly transform them into outstanding organizations. Unfortunately, there is no one right answer for all organizations or even for a single organization. Successful organizations skillfully integrate the appropriate impro...
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| Format: | eBook |
| Language: | English |
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CRC Press
2015
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| Series: | Little big book series
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Many organizations are looking for that magic tool or methodology that will suddenly transform them into outstanding organizations. Unfortunately, there is no one right answer for all organizations or even for a single organization. Successful organizations skillfully integrate the appropriate improvement approaches with honesty, commitment, and constancy of purpose across all levels of management. The tools covered in this book include affinity diagrams, brainstorming, cause-and-effect diagrams, the Kano model, organizational process improvement, Pareto analysis, project management, risk management, root cause analysis, storyboarding, value propositions, and workflow diagrams. By understanding and using the tools covered in this book, you will possess a better overall understanding of the way your organization needs to function in today's increasingly competitive environment. -- |
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| Physical Description: | 1 online resource |
| ISBN: | 1322635277 9781466577282 9781322635279 |