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1
Catologs, services and portfolios : an ITSM success story
by
McLean, Daniel
Published 2012
It Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
2
Introduction to information technology
Published 2012
Pearson
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
T58.5
Read Now
3
Co-creating value in organisations with ITIL 4 : a guide for consultants, executives and managers
by
Barrow, David
Published 2022
TSO
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
T58.64
Read Now
4
Become ITIL® 4 Foundation certified in 7 days : understand and prepare for the ITIL Foundation exam with real-life examples
by
Kaiser, Abhinav Krishna
Published 2021
Apress
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
T58.64
Read Now
5
Governance of enterprise IT based on COBIT 5 : a management guide
by
Harmer, Geoff
Published 2013
IT Governance Pub.
Subjects:
“
...COBIT (
Information
technology
management
standard) / fast...
”
Call Number:
HD30.2
Read Now
6
Collaborative business design : improving and innovating the design of IT-driven business services
by
Johnson, Brian
,
Rouw, Leon-Paul de
Published 2017
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
7
Collaborative business design: the fundamentals : improving and innovating the design of IT-driven business services
by
Johnson, Brian
,
Rouw, Leon-Paul de
Published 2018
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
8
The IT as a Service (ITaaS) framework : transform to an end-to-end services organization and operate IT like a competitive business
by
Mann, Justin
Published 2018
Cisco Press
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
T58.5
Read Now
9
SIAM/MSI : an introduction to service integration and management/ multi-sourcing integration for IT service management
by
Clifford, David
Published 2016
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
10
Practical IT service management
by
Thejendra BS.
Published 2008
IT Governance
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
11
Resilient management
by
Hogan, Lara Callender
Published 2019
A Book Apart
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
12
Solving the problem of siloed IT in organizations : to break down information barriers and drive transformation, business leaders must engage directly with technologists and ask th...
by
Squirrel, Douglas
,
Fredrick, Jeffrey
Published 2020
MIT Sloan Management Review
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.3
Read Now
13
5 Key Areas for Tech Leaders to Watch in 2020
by
Magoulas, Roger
,
Swoyer, Steve
Published 2020
O'Reilly Media, Inc.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
14
Best practices in business technology management
by
Andriole, Stephen J.
Published 2009
Auerbach
Subjects:
“
...
Information
technology
/
Management
/ fast / (OCoLC)fst00973112...
”
Read Now
15
Technical support essentials : advice you can use to succeed in technical support
by
Sanchez, Andres R.
Published 2009
Apress
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
16
Run Grow Transform
by
Bell, Steven
Published 2017
Productivity Press
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Read Now
17
The ITSM Iron Triangle : incidents, changes and problems : stories in transforming ITIL best practice into operational success
by
McLean, Daniel
Published 2012
IT Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
Read Now
18
Implementing service quality based on ISO/IEC 20000 : a management guide, third edition
by
Kunas, Michael
Published 2012
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
T58.64
Read Now
19
Accelerate : building and scaling high performing technology organizations
by
Forsgren, Nicole
,
Humble, Jez
,
Kim, Gene
Published 2018
IT Revolution Press
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
QA76.76.D47
Read Now
20
The IT regulatory and standards compliance handbook
by
Wright, Craig
Published 2008
Syngress Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HF5548.35
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