MPG.eBooks - Author Search Results

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1

Implementación de calidad de servicio basada en ISO/IEC 20000 : una guía de gestión

by Kunas, Michael
Published 2012

IT Governance Pub.

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2

Implementierung von Service-Qualität basierend auf ISO / IEC 20000 : ein Management-Leitfaden

by Kunas, Michael
Published 2012

IT Governance Pub.

Other Authors: “...Kunas, Michael...”

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3

Implementing service quality based on ISO/IEC 20000 : a management guide, third edition

by Kunas, Michael
Published 2012

IT Governance Publishing