1 Table of Contents: “...What is intelligent disobedience? -- Vanquishing remorse -- A higher form of ethics -- Simple...”

2 Table of Contents: “... -- Remorse -- Restitution -- Repetition -- When, where, and how to apologize -- How to accept (and reject...”

3 Table of Contents: “... and responsibility / Paul Salipante, Nancy Koury King -- Apologies and remorse in organizations : saying sorry...”

4 Table of Contents: “...The Agony of Buyer's RemorseChapter 7: Winning eBay Strategies; Make an Offer!; Find Out an Item...”