1 Table of Contents: “... -- Chapter 2 Definition of Service -- 2.1 From Manufacturing to Service: The Economic Shift -- 2.2 Total...”

2 Table of Contents: “... -- 22. Values -- define and align -- 23. Wellness -- sustain it -- 24. X-ers and others -- handle...”

3 Table of Contents: “...: Data Dictionary -- Chapter 22: State Table -- Chapter 23: State Diagram -- Chapter 24: Report Table...”

4 Table of Contents: “... of Values -- Chapter 27: What Does a Good Strategy Look Like? -- Utopia -- Stretch Targets -- Verbal...”

5 Table of Contents: “... Products; 2.1 Introduction; 2.2 Attributes of successful product development; 2.3 Key factors to developing...”

6 Table of Contents: “... Is about Achieving Objectives through Others -- 17. Lesson #17: Good Intentions Will Get You Only So Far...”

7 Table of Contents: “... Industrial Revolution; 2.2 Models for Digital Asset Valuation; 2.3 Measuring the Digital Economy; 2.4 Digital...”

8 Table of Contents: “... with nuclear plants ; Case 22. Successful and failed adaptive moves: DEC's strategy revisited ; Case 23...”

9 Table of Contents: “... YOUR TEAM; FRAMING YOUR CASE; CHAPTER 22 READY TO LAUNCH; CHAPTER 23 BUCKLE UP! LOOK AFTER YOURSELF; 1...”

10 Table of Contents: “...; The Alignment Gap; The Effects Gap; Autonomous Teams; Chapter 12. Creating a Good Strategic Framework; Strategy...”

11 Table of Contents: “... Finance Forecasting; 8.1 WHAT IS A GOOD FORECAST?; 8.2 WHAT TO FORECAST AND SOURCES OF FORECASTS; 8.3...”

12 Table of Contents: “... of the Book -- Chapter 2 The BEST-Method -- 2.1 Definition of Best Practice -- 2.2 Key Concepts...”

13 Table of Contents: “... you do and say 22. Be sensitive to friction 23. Create a good atmosphere 24. Inspire loyalty and team...”

14 Table of Contents: “... Listening; 21. The Listening Spirit; 22. Make Great Listening Part of Your Everyday Life; Appendix; Endnotes...”

15 Table of Contents: “..., consumer goods and food and beverage companies -- 11. Burberry : using artificial intelligence to sell...”

16 Table of Contents: “... Reading -- References -- 1 Theory -- 2 Analytic Modeling of Congestion Control -- 2.1 Introduction -- 2.2...”

17 Table of Contents: “... -- Chapter 22: Don't Sit on Good People -- Chapter 23: Resist the Temptation to Seize Control -- Chapter 24...”

18 Subjects: “...SOCIAL SCIENCE / Media Studies / bisacsh...”

19 Table of Contents: “... Execution Times Variable -- 6. Collecting Good Oracle 12c Statistics -- 7. Tracing CBO Decisions, Hints...”

20 Table of Contents: “.... Statistical process control -- 1.4. Organization of the book -- 2.2. Population and population distribution...”