Listen up or lose out how to avoid miscommunication, improve relationships, and get more done faster

Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differen...

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Bibliographic Details
Main Authors: Bolton, Robert, Bolton, Dorothy Grover (Author)
Format: eBook
Language:English
Published: New York AMACOM 2018
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success. Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications
Physical Description:1 online resource
ISBN:9780814432020
0814432018
9780814432013
0814432026