1 Table of Contents: “... -- Ch. 3. Overview of qualitative analysis -- Ch. 4. Critical components of a successful Web analytics...”

2 Table of Contents: “... Critical Look; Dashboards by Example: U.S. Patent and Trademark Office; Radial Gauges ; So Many Metrics, So...”

3 Table of Contents: “...> <p>Appendix H DMAIC Process Improvement Framework</p> <p>Appendix I T Critical Values</p> <p>Appendix...”

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5 “... will introduce you to the content quickly. Web analytics is critical to online marketers as they seek to track...”

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