1 Table of Contents: “... and International Relations: Zeeshan Zaidi -- 48 Banking to BD: Nicole Cook -- 49 BD and Sales: Eric Friedman -- 50...”

2 Table of Contents: “... References; 2 Agronomics of international cocoa production; 2.1 Classification; 2.2 The cocoa tree; 2.3...”

3 Table of Contents: “...; Chapter 9 Taking the Customer Pulse; Internal Customer Factors and AIM; Chapter 10 Are You in the Customer...”