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2 Table of Contents: “... the renaissance organization -- How delta got its groove back -- Convergence catalysts -- Media -- How the fickle...”

3 Table of Contents: “...Chapter 7: The Relationship Renaissance: Navigating the road aheadImperative 1: Become More Self...”

4 “.... At the heart of this 'sales renaissance' is the Sales Expansion Loop, a modern alternative for the 'sales...”

5 “... a new and powerful "backchannel", fueling the renaissance of live broadcasts. Mobile and tablet...”

6 Table of Contents: “... Leaders Leveraging Apps and Providing Content Anytime -- Short-Term Renaissance for TV Programming Sales...”