1
by Goulston, Mark
Published 2009
American Management Association
Table of Contents: ... That?" -- 17. The Power of "Hmmm ..." -- 18. The Stipulation Gambit -- 19. From Transaction to Transformation...

2
by Bly, Robert W.
Published 2009
Career Press
Table of Contents: ... transactions -- Taking care of customers -- Being courteous -- Dealing with problems -- Sample virus protection...

3
by Foster, Chris
Published 2016
Wiley
Table of Contents: ... Transactional -- Chapter Four Breaking the Branding Sound Barrier: The Role of Reputation Strategy -- The Dark...

4
by Goulston, Mark
Published 2010
American Management Association
Table of Contents: ... gambit -- 19. From transaction to transformation --...

5
by Berson, Alan S.
Published 2013
Jossey-Bass
... are generally transactional and centered on the task at hand, leaders must focus on people, asking great...