1 “..., or blame you, or shut down. You fear your emotions could block you from a resolution. But you can...”

2 Subjects: “...Emotional intelligence / http://id.loc.gov/authorities/subjects/sh99002928...”

3 Subjects: “...Emotional intelligence / fast...”

4 Table of Contents: “...Tour of the emotional brain Emotions at work: addressing anger and sadness; Conclusion; Darren...”

5 “..., paint a ""big picture"" that generates action by tapping into people's emotions, ask for a commitment...”

6 Table of Contents: “... techniques to get you hired -- Communicate like a leader: influencing emotion through style and delivery...”

7 Table of Contents: “...Is conflict destructive? -- A process for managing conflict -- How emotional hot buttons affect...”

8 Table of Contents: “...Selecting a topic -- Organizing a speech -- Telling stories -- Using humor -- Amplifying emotional...”

9 Table of Contents: “... 2 -- Types of Malicious Messages; Feature types of malicious messages; Appeals to Emotion; Trickery...”

10 Table of Contents: “...: structure and process -- Emotional maturity and coaching -- Become a coach -- Consolidate your learning...”

11 Table of Contents: “..., emotions and attitudes Chapter 5 What to say, how to say it. Chapter 6 Put it in writing Part 2 Chapter 7...”

12 “... position to manage such conflict. They are better prepared to understand emotions that can trigger conflict...”

13 Table of Contents: “... reading : motivators -- People reading : emotional intelligence -- Tying together people reading -- Deep...”

14 Table of Contents: “... Cycle -- Dealing with Pitch Panic Emotionally -- Changing Your Thoughts -- Doing Your Homework -- Post...”

15 “... presentation (hint: it's not to convey information). Learn the value of emotions in public speaking--even...”

16 Table of Contents: “...; 12 Dealing with Emotions; PART FOUR: AGREEING TO WORK TOGETHER; 13 Contracting: Deciding Whether...”

17 Table of Contents: “... -- Delivery. Projecting emotion ; Enhancing your language ; Adding humor ; Mastering your verbal delivery...”

18 “... an executive presence is about being in control of your emotions when you're under stress. It's about knowing...”

19 Table of Contents: “... nerves, and they will go away; #14: Control your emotions at all times; Now Get Out There!; Notes...”

20