1 Subjects: “...Emotional intelligence / http://id.loc.gov/authorities/subjects/sh99002928...”

2 Table of Contents: “... 2 -- Types of Malicious Messages; Feature types of malicious messages; Appeals to Emotion; Trickery...”

3 Table of Contents: “... techniques to get you hired -- Communicate like a leader: influencing emotion through style and delivery...”

4 Table of Contents: “... nerves, and they will go away; #14: Control your emotions at all times; Now Get Out There!; Notes...”

5 Table of Contents: “...Tip 1: Make it personalTip 2: Use humour wisely; Tip 3: Use emotion over data; Tip 4: Start smart...”

6 Table of Contents: “... they are emotionally connected to the company and are set up for success -- Performance management : how we fail...”

7 “... that demonstrates authenticity, builds emotional connections, inspires perseverance, and stimulates the imagination...”

8 “... and the emotional challenges that may arise, emphasizing that this crisis touches people in different ways...”