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2 “... In The Happiness Index: Why Today's Emotions Equal Tomorrow's Business Success, cofounder and CEO of The Happiness...”

3 Table of Contents: “... reading : motivators -- People reading : emotional intelligence -- Tying together people reading -- Deep...”

4 “.... It has a million things to think about, and emotions to process, it cannot be relied on to remember...”

5 Table of Contents: “... breakthroughs: the neglected area of human emotions and the edge of the future -- Grow: what if it's not about...”

6 Table of Contents: “.... Being a change agent -- Competence, confidence, and the emotional quotient -- Learning to bounce...”

7 Table of Contents: “... 6 Perform a time and emotion study -- Step 7 Select successful strategies : tools to set you on a...”

8 “...? Here's what we've lost track of: organizations are run by people, and people run on emotions. Strong...”

9 Table of Contents: “...Action Plan: Self-Awareness GoalsSection 2: Social Skills; 5 Indirect, Emotions, and Tears (Oh, My...”

10 Table of Contents: “...Decode your colleagues' emotional clues: They're the key to connection and success -- Apologize...”

11 Table of Contents: “... COMMUNICATION; THE EMOTIONAL IMPACT OF WRITING; WRITING STYLE; ASSESSING READABILITY: THE 'FOG INDEX'; EMAIL...”

12 Table of Contents: “... Factors; Keeping Your Eyes on the Prize; Adjusting Your Emotional Thermostat; 3. Risk: Thinking Like...”

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14 “...; and how to create a warm, welcoming corporate culture that prioritizes employees' emotional health...”

15 “... effectively by handling them systematically instead of randomly or emotionally, as most people do. * Develop...”

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