1 Table of Contents: “... through information -- History: Operating from the past -- Considering the Importance of Emotions...”

2 Table of Contents: “... reading : motivators -- People reading : emotional intelligence -- Tying together people reading -- Deep...”

3 Table of Contents: “...; 12 Dealing with Emotions; PART FOUR: AGREEING TO WORK TOGETHER; 13 Contracting: Deciding Whether...”

4

5 Table of Contents: “... -- Skill 458; Develop people -- Step A46; Attend to physical health -- Step B46; Attend to emotional health...”

6 “... and the emotional challenges that may arise, emphasizing that this crisis touches people in different ways...”

7 “... and emotional distance. Every business leader needs to understand how these phenomena affect employees' health...”

8