1 Table of Contents: “...Culture and its results -- Leadership through emotion : the new CEO -- First role : inspiring a...”

2 Subjects: “...Emotional intelligence / http://id.loc.gov/authorities/subjects/sh99002928...”

3 Table of Contents: “...The Response of Conflict Specialists to the Emotion-Logic ParadoxEmotions, Logic, and Decision...”

4 “... can you use your power to make it more influential? This book explains how power affects our emotions...”

5 Table of Contents: “... the pattern -- hat we do not say : nonverbal communication and emotions -- Personal preferences...”

6 Table of Contents: “...Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working...”

7 Table of Contents: “...: STRATEGY THREE: BUILD EMOTIONAL BONDS WITH CUSTOMERS....”

8 Table of Contents: “... Them; 4 Building Your Business Case; Creating the Logical and Emotional Foundations of Your Argument; 5...”

9 Table of Contents: “..., Not Emotional; Chapter 48: Choose a Positive Attitude; Chapter 49: Inoculate Against Stress; Chapter 50: Go...”

10 “..., and emotional reactions are much more difficult to deal with.These seemingly intractable conflicts require...”

11 “... – emotional und oft unscharf gebrauchten – Begriff der Integration. Vielmehr ist es unter den Vorzeichen der...”

12 “... and meaning. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence...”