1 Table of Contents: “... Experience Management -- 3. Ch. Estimating the Effect of Context on QoE of Audiovisual Services -- 4. Ch...”

2 Table of Contents: “... Goals; Chapter 10: Sending Emails and Nurture Campaigns; Getting Up to Speed on Nurturing; Getting...”

3 Table of Contents: “...; Fine-tuning your estimates; Factoring in activity timing; Thinking about productivity; Determining...”

4 Table of Contents: “... culture; Finding reviews that matter; Evaluating pricing models; Estimating integration time and cost...”

5 Table of Contents: “... estimating equations -- Mixed effects models -- Time series data -- Generalized linear models -- Applying...”