Quality of Experience Engineering for Customer Added Value Services From Evaluation to Monitoring
Addressing the QoE for improving customer perception when using Added Value Services offered by service providers, from the evaluation to the monitoring and other management processes. The main goal of the book is to present state-of-the-art research results and experience reports in the area of Qua...
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| Format: | eBook |
| Language: | English |
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London
ISTE, Ltd.
2014
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| Series: | Networks and telecommunications series
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Addressing the QoE for improving customer perception when using Added Value Services offered by service providers, from the evaluation to the monitoring and other management processes. The main goal of the book is to present state-of-the-art research results and experience reports in the area of Quality Monitoring for Customer experience management, addressing amongst others currently important topics such as Service-aware Future Internet architecture for Quality of Experience (QoE) management on multimedia applications |
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| Physical Description: | 1 online resource |
| ISBN: | 9781118984345 9781118984352 9781118984338 9781306958370 1118984358 111898434X 1306958377 |