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8 “.... The authors, Nancy Tennant Snyder and Deborah L. Duarte, provide the tools needed to craft a workable strategy...”

9 “... and web 2.0 risks and other electronic disasters. Throughout this important resource Nancy Flynn...”

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12 Table of Contents: “... -- Trust in global value chains and the role of intermediaries / Alessandro Perri and Nancy Buchan...”

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14 Table of Contents: “... -- Family practices and digital technology / Nancy Jennings --...”

15 Table of Contents: “... in a city government / Nancy L. Southern) -- Lights, camera, action : close-ups of engagement (Employee...”